For over a hundred years the telephone has been the backbone of business communications.Learn More
Today, it’s about more than just the telephone, it’s about unified communications. As one of its core competencies, CCS has worked with the industry leaders to deliver cutting edge unified communications solutions in the markets we server for over 20 years. CCS’s primary telephony partners are Avaya Communications, Cisco Systems and Microsoft.
Enterprises of all sizes depend on Avaya for unified communications that improve efficiency, collaboration, customer service and ultimately competitiveness. Unified communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organisations more productive and responsive.
Avaya also offers an open software platform for quickly developing multi-vendor Unified Communications and Communications Enabled Business Process (CEBP) applications. Avaya provides solutions and supporting services directly and through its channel partners.
Cisco Unified Communications Manager is the core call control application at the center of Cisco’s collaboration portfolio. It provides industry-leading reliability, security, scalability, efficiency, and enterprise call and session management. With Cisco Unified Communications Manager, you get an enterprise-class IP communications processing system which provides advanced capabilities, such as video, mobility, presence, preference, and full-featured conferencing services.
In this post-PC era when users want bring-your-own-device (BYOD) environments at the work place, today’s organization is challenged in unprecedented ways. These changes in work styles and the ever-increasing need for collaboration require organizations to have an integrated productivity solution that enables users to communicate from anywhere, using any device, on any network cost-effectively, reliably, and securely. With more than 200,000 customers worldwide, more than 60 million Cisco IP Phones, and tens of millions of soft clients deployed.
Microsoft Lync is an enterprise-ready unified communications platform. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Lync allows people to communicate securely and stay connected with colleagues and customers, from wherever they chose to work. Lync’s anywhere access capabilities not only enable telecommuting and remote work for employees, but also increase real estate flexibility and provide business continuity options for organizations.